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Seasonal Tax Associate - Fully Remote

Irving, Texas
Job Type
1 Sep 2022

JDA TSG is hiring Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to speak with you!

Who You Are:

     You are friendly and reassuring, passionate about customer service and problem resolution, and comfortable interacting over video and chat. (Dedicated hardwired internet connection required.)

     You are the go-to for all things tax: you have at least 3 seasons filing 30 or more individual and small business tax returns, using tax prep software in a tax practice/retail setting.

     You avoid tax jargon and answer customers' tax preparation questions using language they understand.

What You Will Do:

     Provide tax support and advice over video, phone, and chat, helping customers work on returns (Active PTIN required. You are not preparing or filing returns directly.)

     Ensure an excellent customer experience using your expertise in tax preparation, technology troubleshooting, and resolving tax issues - there is a script that you will follow to help guide your responses.

     Carefully document all customer interactions.

What You Get:

     The ability to be 100% remote, working with an exceptional team from the comfort of your home or office.

     A W2 role paying up to $25 per hour + perks and incentives.

     We need someone who can work from late January to late April for 20 - 35 hours a week (Yes! Even during the height of the season!)

Are you ready to start earning supplemental income?

Do you want to help people with their taxes without a full-time commitment?


About JDA TSG:

Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them with meaningful yet challenging roles, we would thrive as an organization.

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, we can not sponsor visas.

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  • Job Reference: 701671059-2
  • Date Posted: 1 September 2022
  • Recruiter: JDA TSG
  • Location: Irving, Texas
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent